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Traceybalm
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Tv menu

When accessing the tv menu. I can see the programmes but the numbers are missing e.g 101 displays as ‘1’ on the screen

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Ernie_C
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Re: Tv menu

If you have the new TV 360 box, this is normal if you have created a profile and created your own list of channels. Once you have done this, the ‘real’ channel numbers are no longer used.

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Traceybalm
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Re: Tv menu

The tv is my elderly parents and they haven’t created their own profile. It just happened last Thursday.... does the box need reconfiguring? I tried calling but after 40 mins hanging in I gave up! 

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Zoie_P
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Re: Tv menu

Hi Traceybalm,

I am sorry to hear your parents are having issues with their tv box, have they managed to get this sorted?
Thanks,

Zoie

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