We have just moved into a new home which has virgin internet and broadband. We’ve set the broadband up find but can’t connect the tv because the broadband box needs to go in a different room to the tv. Can I get and extended cable to run from the broadband box to the tv box?
Your VM TV box needs 2 connections.. 1: Coax cable feed carrying the live TV channels, 2: An internet connection for OnDemand, streaming & TV Guide updates. This is via your homehub and can be (ideally) Ethernet or by WiFi.
Your router also needs the inbound coax feed, that's what carries the broadband. Your TV is then connected to the STB via HDMI.
Coax cables should only be provided by, installed by, and maintained by, Virgin Media. HDMI & Ethernet cables can absolutely be done yourself.
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