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Tv Pin

vander18
On our wavelength

I need to enter a pin for some Channels and catch up tv for each episode, I can't seem to find where I fix this.

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nodrogd
Very Insightful Person
Very Insightful Person

If you have turned the PIN control off in Parental Controls, that is all you can do. Some channels, mostly the Sky ones are subject to MDP (Mandatory Daytime Protection). What this means is that they are allowed by OFCOM to broadcast more adult content during the daytime on condition that PIN protection is locked on & cannot be removed by the viewer.

As a result you will still need to enter your PIN to view these programmes irrespective of your Parental Control settings.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi vander18 

That sounds like the watershed pin so I'm afraid that won't be possible.

It's a mandatory OFCOM directive ofcom.org.uk/mandatory-daytime-protection and affects Sky as well as Virgin, they can't transmit (or re-transmit) any programme or film rated higher than 12+ out of watershed hours without the viewing PIN being locked on.

It was introduced as part of an agreement that Sky got to broadcast higher rated films that would ordinarily have been behind a watershed during the day. It affects various channels such as Sky Cinema, Sky Documentaries and Sky Comedy. They all have mandatory PIN protection for shows they broadcast outside the watershed hours. This also applies to normal programs, movies, box sets etc.

On Demand also has PIN protection based on the watershed hours.

This  also applies to some Startover programs, if you have missed the start you can watch live without a pin, but if you watch from the start you need a pin

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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nodrogd
Very Insightful Person
Very Insightful Person

If you have turned the PIN control off in Parental Controls, that is all you can do. Some channels, mostly the Sky ones are subject to MDP (Mandatory Daytime Protection). What this means is that they are allowed by OFCOM to broadcast more adult content during the daytime on condition that PIN protection is locked on & cannot be removed by the viewer.

As a result you will still need to enter your PIN to view these programmes irrespective of your Parental Control settings.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Roger_Gooner
Alessandro Volta

The default PIN is 1234.

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