Hi StarLord,
You posted under TIVO, but say you have a 360, so the advice is for a 360.
Sorry to hear of your issues with the 360. Have you checked all the cabling is snug and tight, especially the white coaxial?
Have you tried performing a factory reset? To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset.
With the 360 you won't lose your recordings as it's not a complete factory reset, however you will need to sign into apps such as iPlayer and ITV Hub again.
If that doesn't work and there are no issues in Check Service Status at the top of the page, then I'm afraid it sounds like another call to TV Faults.
It's best to call between 8am and 10am (9 and 10 on Sundays) to avoid call queues, or late afternoon around tea time
When calling Faults hopefully the system will recognise that you've already been in touch and place you into a queue for an agent to pick up.
If not and you get the automated response asking you to press 1 for the link to online support etc, ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and resolve the problem.
Failing that a member of the Forum Staff may pick this up for you but it probably be Monday or Tuesday.
Dave
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