Hi @TV_Steve
I'm on the same version as yourself and don't have any issues with the 360 remotes on either of my boxes.
Have you tried resetting and pairing the remotes again?
Pressing and holding the TV and Rewind button for 10 seconds will factory reset the TV 360 remote
To pair the remote again you can use either of the following two methods.
Hold down the 'TV' button and '0' button together until the Standby button starts to flash.
Or press Home > Settings > Audio & Video > Pair remote with devices > Press OK then Pair TV and follow the on screen instructions.
You might also want to compare your remote control details with mine in the Settings.
Software Version DCX960_MON-PRD-00.03-126-FS-AL-20211203124539-NA004
Remote Control Application Stack version 660292
Remote Control Software Version 463684
Build 4.37 is presently being sent to 360 boxes, it's a staged rollout. The first I saw of it was a forum post around 2/3 weeks ago. I'm expecting my update anyday now as I seem to receive my update around 3 weeks after the "early birds"
EDITED due to typos.
Dave
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