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TV6 not working with TV360 Upgrade

The new v360 up grade has been downloaded to my v6 box but I can’t get the box to work either with v6 remote or the v360 mini box remote 

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Re: TV6 not working with TV360 Upgrade

The V6 Remote will no longer work, you need to pair the 360 remote to the box

  1. Using the Virgin 360 remote, press and hold the TV + 0 button for 10 seconds.
  2. This should force pairing.
  3. If that doesn’t work, press and hold the TV + Rewind button for 10 seconds which will factory reset the 360 remote.
  4. After the factory reset, try pressing TV + 0 button for 10 seconds and it should now force pairing.

If this method doesn’t work:

  1. Press Home
  2. Select Settings
  3. Select Pair remote with devices
  4. Select Pair TV and follow the on screen instructions

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