The V6 Remote will no longer work, you need to pair the 360 remote to the box
- Using the Virgin 360 remote, press and hold the TV + 0 button for 10 seconds.
- This should force pairing.
- If that doesn’t work, press and hold the TV + Rewind button for 10 seconds which will factory reset the 360 remote.
- After the factory reset, try pressing TV + 0 button for 10 seconds and it should now force pairing.
If this method doesn’t work:
- Press Home
- Select Settings
- Select Pair remote with devices
- Select Pair TV and follow the on screen instructions
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