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grahamsmith2504
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TV360

I've recently had the software upgrade to my V6 box for TV360.

Before the upgrade my HG sound bar controls were set at 17. But since the upgrade I have had to turn then up to 27 inorder to get the same level of sound.

Can anyone tell me what I have to do in order to get them back to the level 17 they were before I had the upgrade

Not being at all technical minded I would need an idiots proof step by step guide.

I hope someone out in the community can help me

Many thanks

 

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roy247
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Re: TV360

I don't think there's anything you can do, it's probably going to take a software upgrade to raise the output level, if the volume was there before the software change you know it's not a problem with the hardware. 

Maybe one of the helpful forum team can pass it on to the software team.

 

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Serena_C
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Re: TV360

Hi @grahamsmith2504


Thank you for your post regarding the volume dropping since your TV360 upgrade. I'm sorry to hear you're having problems with the sound not being as loud as before.


Is your V6 connected directly to your television or are you using a sound system of any kind?

 

Best wishes,


Serena

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