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grahamsmith2504
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TV360

I have just had a software 360 upgrade  on my V6 box. Before  the  upgrade  my LG soundbar  worked  very well on level 17 on the controls. Since the  upgrade  I have had  to turn the controls  upto 25 inorder to get the same  volume. Not being technically minded  at all. Could anyone  advise  me how I can get the sound level back to it's  original  level  I'm  afraid  that I will  need an idiots  proof step by step guide on how to do this.

I hope that someone  out in the community  will be able mto help me

Many  thanks 

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Gareth_L
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Re: TV360

Hello grahamsmith2504

Sorry to hear this has happened 

To be honest I am not sure why this has happened 

But I can go away and find out for you 

Can I send you a private message to get the details needed 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: TV360

Thanks for those details grahamsmith2504

I have gone away and asked the question now

As soon as I have a reply, I will get back to you on here 

Gareth_L

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Gareth_L
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Re: TV360

Hello grahamsmith2504

I am still looking into this for you

Can I just ask if you are still experiencing the same issue 

Gareth_L

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Gareth_L
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Re: TV360

Hello grahamsmith2504

Quick message to see how the Visit went today

Did you manage to speak the engineer about the sound 

Gareth_L

 

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