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markdyer72
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TV360 remote power light flashes

For some reason my tv and virgin box came on for no apparrant reason. Remote wasn’t touch.  Now when I pick up the remote when the system is off the red standby power button flashes 5 times.   Any ideas 

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joebloggs
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Re: TV360 remote power light flashes

Mine does that every time I pick the remote up while the box is in standby - maybe it’s just telling us it’s off 

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markdyer72
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Re: TV360 remote power light flashes

Ah ok I had never noticed before today 😁

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Ayisha_B
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Re: TV360 remote power light flashes

Hi @markdyer72,

 

Welcome back to our Community Forums and thank you for your post. 

 

How are things looking since you posted? Have you ran through any of the basic checks via our troubleshooting page?

 

Let us know if the issue still persists and we can take a closer look for you. 

 

Hope to hear from you soon 🙂 

 

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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markdyer72
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Re: TV360 remote power light flashes


@Ayisha_B wrote:

Hi @markdyer72,

 

Welcome back to our Community Forums and thank you for your post. 

 

How are things looking since you posted? Have you ran through any of the basic checks via our troubleshooting page?

 

Let us know if the issue still persists and we can take a closer look for you. 

 

Hope to hear from you soon 🙂 

 

 

 


All’s good thankyou, must be normal that it flashes 5 times when the v6 box is off.

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Ayisha_B
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Re: TV360 remote power light flashes

Thanks for coming back to me @markdyer72

 

Glad to hear all is good! You know where we are if you need us 🙂

 

Have a great day!

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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jbutt47208
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Re: TV360 remote power light flashes

the trouble shooting link does not work ,404 error ,as also happens in the check status page when checking for unknown fault

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Anonymous
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Re: TV360 remote power light flashes


@markdyer72 wrote:

For some reason my tv and virgin box came on for no apparrant reason. Remote wasn’t touch.  Now when I pick up the remote when the system is off the red standby power button flashes 5 times.   Any ideas 


The remote’s power button flashes when the the box is off and remote is moved as a visual prompt to power-on the box. 

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Steven_L
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Re: TV360 remote power light flashes

Thanks for coming back to us @jbutt47208. Are you still having the same issues and if so have you been able to check for any issues on service status page, since you last posted?

 

Regards,

Steven_L

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