Menu
Reply
gilburton
  • 115
  • 0
  • 25
Dialled in
849 Views
Message 1 of 10
Flag for a moderator

TV360 remote not working on tv.

I've recently installed the new 360 and I can't get the remote to work on the Sharp aquos android tv.

It works fine on the 360 box but has no effect on the tv eg volume.

It does tell me that the remote is paired??

This is only for the tv so I can use one remote for volume and on/off.

0 Kudos
Reply
newapollo
  • 11.97K
  • 1.6K
  • 3.63K
Very Insightful Person
Very Insightful Person
833 Views
Message 2 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

Hi gilburton,

Have you looked at Settings > Audio & Video > Volume keys control, and set that to Sharp Aquos ?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
roy247
  • 2.3K
  • 164
  • 515
Problem sorter
831 Views
Message 3 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

If you go to Settings, Audio and Video, is Volume keys control showing your Sharp TV ?

 

0 Kudos
Reply
gilburton
  • 115
  • 0
  • 25
Dialled in
825 Views
Message 4 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

It just says Sharp and tells me the tv is paired??
0 Kudos
Reply
gilburton
  • 115
  • 0
  • 25
Dialled in
819 Views
Message 5 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

Just to add there is listed Sharp- Roku could that be it as it's an android tv?? I'm not running a Roku box.

0 Kudos
Reply
roy247
  • 2.3K
  • 164
  • 515
Problem sorter
815 Views
Message 6 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

You could try repairing again from Settings because you use the volume keys to pair the remote to the TV. 

 

0 Kudos
Reply
gilburton
  • 115
  • 0
  • 25
Dialled in
745 Views
Message 7 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

I'll try it again later today although I did go through the procedure before

0 Kudos
Reply
gilburton
  • 115
  • 0
  • 25
Dialled in
713 Views
Message 8 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

Still nothing the tv says "It's a match"

0 Kudos
Reply
roy247
  • 2.3K
  • 164
  • 515
Problem sorter
698 Views
Message 9 of 10
Flag for a moderator
Helpful Answer

Re: TV360 remote not working on tv.

I assume you are connected from the 360 to TV without a soundbar, what you could try is when pairing the remote doing the volume key procedure is the first time the volume changes say no, you might find another setting that will also work, there will probably be more than one.

Also if you are connected to HDMI 1 this is probably a HDMI-ARC connector you could try using another HDMI port to see if t hat makes any difference first.

 

gilburton
  • 115
  • 0
  • 25
Dialled in
680 Views
Message 10 of 10
Flag for a moderator

Re: TV360 remote not working on tv.

It's alive lol That was the solution. They are making them too complicated these days lol👍

It's now in HDMI 2