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TV360 remote control fault

1701-e
Superfast

The down button (below the Ok) sometimes sending a signal to the box so it  flies down the TV guide.  I have to press the up button to stop it.   Anyone else getting this?

1 ACCEPTED SOLUTION

Accepted Solutions

roy247
Community elder

Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote.

After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing.

 

See where this Helpful Answer was posted

4 REPLIES 4

roy247
Community elder

I guess you have tried a factory reset of the remote and repairing and it's still the same, I would try a factory reset of the box selecting the keep your recordings option, that has fixed "odd" remote problems before, if it's still the same after that then maybe you need a new remote. Does the TVGO app work OK.

 

How do I do a reset of the remote?

 

The app is fine.

roy247
Community elder

Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote.

After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing.

 

1701-e
Superfast

That's done the trick 😄