Hi BillWills thanks for posting and welcome to our community.
Sorry to hear that your Netflix is cutting out on your main box. Can you please confirm if this is happening with Netflix only? Also is this Netflix issue only happening on your set top box? For example if your smart TV has the app is it cutting off on there too?
Swapped mainTV360 box with the mini in its place. Both are still hard wired into the router.
Been using the mini box to play Netflix. Works for a couple of episodes, then the box seems to think it lost network connection. Same as the main box did.
I check on the Router, and the boxes are still connected okay.
Only fix so far is, switch box off, leave it and then turn back on (no reset nor reboot). After a while the box has its network connection again (from Tschüss view), even though the router has box always connected and no drop.
Not tried any other OnDemand yet.
PS: all other devices such as Smart TV or Tablets work flawlessly. Same as Sky Q used to work flawlessly in this setup and use. No Internet outage either - just the Virgin boxes playin silly ….
must be a Virgin Box software issue to think it has lost network, when it has not.
Not sure if you have answered japitts question in post 2, did both boxes have the same problem in both locations or was it just where the main box is, if both box locations have the same problem if you have the netflix app on your TV do you get the same problem.