on 23-04-2023 15:09
TV 360 Box set up this morning. When either the 360 remote or the original TV remote is used to switch off, the TV comes back on at random times later. Why?
on 23-04-2023 15:41
Do you have a Samsung TV? If so disable One Power in your 360 settings .
on 25-04-2023 15:57
Hey @15River,
Welcome to the Community Forums and thanks for the post.
Sorry that you have been having this issue.
When you get our remotes with the box these pair to both the TV and the 360 box, it may be that if you have used the TV remote for other things during you might have lost the sync between the two, you can check our guide for setting up our remotes here.
Let me know if you fix the issue.
Cheers. Joe
on 25-04-2023 16:12
Whenever I see a problem like this I recommend disabling HDMI-CEC on both the TV box and TV. Here are names for HDMI-CEC on popular TVs.
Sony: BRAVIA Link, BRAVIA Sync, Control for HDMI
LG: SimpLink
Samsung: Anynet+
Panasonic: VIERA Link, HDAVI Control, EZ-Sync
Toshiba: CE-Link, Regza Link
Philips: EasyLink