About a month ago, the TV screen would occasionally go black for a half second to a second, then the picture would reappear. Then one night this became much more prevalent, though intermittent – for a while the picture would be OK, then these black dropouts would start appearing, varying in duration from a split second to 7-8 seconds, and varying in frequency from once or twice a minute to every few seconds. This happened only on feeds from the Virgin TV box, whether live TV or one of the streaming services. It did not happen with other devices connected to the TV – a TV picture from an Amazon fire stick plugged into the same HDMI port did not suffer from this problem.
On researching online, I removed power from the TV box, waited 30 seconds, then powered back on. The TV then worked fine
Tonight, the problem started again, and the periods of blackout were longer than the periods of TV service. However, unlike a month ago, removing power from the TV box for 30 did NOT resolve the issue, so my Virgin TV service remains completely unwatchable.
The broadband service is fine.
NB Virgin reported that they were working in my area last Friday.