T. V just went off then doing self check saying it is online but needs rebooting, so we have rebooted twice and now doing same thing any advice please
Is it the TV or your VM set top box that's saying it's offline?
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Good morning @Tezmarie687
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your services.
Are you able to let us know how things are looking? Are you having issues with your TV or your set top box?