@LNE wrote:
Guide jumps from Ch605 to 701 so 606 doesn't even appear
Hi @LNE
That means you are missing 9 news channels.
Have you tried rebooting the TV360 box?
Are there any known issues?
Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.
The Check Service Status is often only populated with details of wide spread outages.
You could also try the automated Service Status number 0800 561 0061. This often gives details of more localised issues down to postcode level.
Whilst not ideal it's probably a better indicator of known problems and should also show the latest estimated date/time for the fault to be repaired.
DaveI don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge. Learn more
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all.
Follow the house rules The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliLove, love and love, forever - Pele