18-11-2022 19:57 - edited 18-11-2022 19:58
I signed up to Ultimate Volt package and I was told that I am receiving 3 TV Boxes. I only need 1, will I be able to make my package cheaper If I tell virgin to take the extra 2 boxes off my account?
Answered! Go to Answer
on 18-11-2022 20:23
Hi @adar1
The Ultimate Volt package comes with two 360 boxes included in the price. The third additional box is charged at £5 per month.
You should be able to remove the third box and save £5 a month.
The only other thing you can do is switch to a different bundle however it will probably work out more expensive as you would loose the Ultimate Volt bundle discounts and also the double data on the sim card.
on 18-11-2022 20:23
Hi @adar1
The Ultimate Volt package comes with two 360 boxes included in the price. The third additional box is charged at £5 per month.
You should be able to remove the third box and save £5 a month.
The only other thing you can do is switch to a different bundle however it will probably work out more expensive as you would loose the Ultimate Volt bundle discounts and also the double data on the sim card.
19-11-2022 10:40 - edited 19-11-2022 10:43
Hi
I called Virgin up and they said that I only have 2 boxes on my account and I cant cancel the other one. Although when I Look at my contract it seems like 3 boxes?
on 19-11-2022 11:00
The mini-box is the "additional TV box"
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