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sonjaoc
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TV 360 - whining noise

Did you get this resolved? Just moved to virgin media and the 360 box is so loud during tv and afterwards when on standby 

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htatla
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Re: TV 360 - whining noise

unfortunately no, i have had to use my 2nd Box as my main box as a workaround

I did get a replacement box organised via customer services, that was 3 months ago and still waiting...(!)

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japitts
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Re: TV 360 - whining noise


@sonjaoc wrote:

Did you get this resolved? Just moved to virgin media and the 360 box is so loud during tv and afterwards when on standby 


@sonjaoc 

The 360 has an in-built fan, but neither that nor the HDD should be off-putting by any stretch. If they are, you might have a faulty box.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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sonjaoc
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Re: TV 360 - whining noise

Thanks. Yes it is off putting. I will contact virgin customer support

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John_GS
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Re: TV 360 - whining noise

Hi sonjaoc

 

Thanks for posting and welcome to the community. 

 

I am sorry to hear of the TV box noise - can fully appreciate the frustration caused there.

 

I've not been able to locate your account from the Forum information provided - have you spoke to the team since posting? 

 

Please let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team


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