Currently Have two V6 boxes and spoke to retentions three weeks ago about upgrading the software to TV360 but was told it couldn’t be done as the trial was closed but would put me on the waiting list (was also told that I couldn’t upgrade to 600mb broadband as it wasn’t available in my area, even though my neighbours have it)
Have since spoken to customer service who said can upgrade me to 600mb broadband and upgrade boxes to TV360 if I upgrade to the ultimate oomph package.
I want to stay on my current package but upgrade the boxes. Has anyone managed to do this without upgrading to the ultimate oomph package?