I'm trying to pair my TV to 360 , Following the on screen instructions to enter the 4 digit code it is asking me to press and hold the "Clear" & "TV" buttons for 10 seconds till the home light flashes green.
My question is where on the remote is the "clear" key ?
Are you upgrading an existing V6 box to 360, or is it already a 360 box?
It''s different methods for different boxes.
If it's already a 360 then
Press and hold the TV and Rewind button for 10 seconds which will factory reset the TV 360 remote. You could also try removing the batteries and put them back in. Following that then to pair the 360 remote hold down the 'TV' button and '0' button together until the Standby button starts to flash.
Also if you need to pair the TV 360 remote with the TV to control volume, source or power
Press Home > Settings > Pair remote with devices ? Pair TV and follow the on screen instructions
If you are upgrading a V6 box to 360 then the following screenshot shows wht to do (you need to use both remotes)
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just cant get it to remote to control the TV volume .
many times i've done
When you follow on screen instructions step #4 it prompts you to press "clear & tv" till home button flashes green , I just cant locate the "clear" button on the remote so i can input the 4 digit code for the TV.
Yes - the boxes are the same for 360 and TiVo (V6). It's the software that's different.
Are you upgrading from V6 to 360? If you are and have the old remote then you need to go to the Apps section and kick off the upgrade. Follow @newappolo's post above- if the option to upgrade isn't on the homescreen it can usually be found in the Apps section.
You need to use the OLD remote to kick off the upgrade (i.e. the "peanut" shaped one). Once the software has changed, you will only be able to use the new 360 remote.
If there's no option then you'll need to call in or wait here for a member of the forum team to get to you.