The 2nd 360 box is configured as a slave and is still working (I checked it half an hour ago).
Will swapping them give a problem in the configuration, or are you suggesting to swap to try and get the update done, then swap back?
It won't affect the configuration, I would try and see if the box will complete the update in the second location then swap them back again.
I have suspected this box might be faulty for a while, would it be better to try and get it swapped, albeit having to lose a few days of tv?
It may be just a failed update, but if you do manage to get it working then test the box by pausing live TV for a couple of minutes and then play it back - if keeps pausing or stuttering when doing that it confirms it's a faulty hard drive and needs swapping
It's suddenly switched to displaying the download symbol, or that's the best I can describe it. Cable is tight, the box is in a cradle on the wall so not been moved in a year.
Back now to the previous problem - Welcome screen with vertical rainbow bars. Powering the tv off and on fixed that though, odd...
The vertical bars can sometimes be due to a faulty or loose HDMI cable
Back to the normal Welcome screen for about 2 minutes, now another reboot.
I'd rather not move the other box unless I have to.
Hi again Tony
Roy suggested, "You could try turning the box off with the switch on the back of the box. Then hold the + and standby buttons together whilst turning the box on with the switch and wait till you see the welcome screen."
I would try it slightly differently, this works for the older V6 which is the same box but running the older Tivo so might work on the 360 (horizon)
Turn off the 360 at switch; then on the360 box hold down both the power button and the +button at the same time. ( You might need to be a contortonist to manage this depending how you access the box)
Then turn on the 360 again whilst keeping hold of those buttons for a further 30 seconds. The box should reboot, the power button will turn blue, and fngers crossed it should reset and boot up normally
EDIT - re swapping boxes, If the one that's currently in the reboot/download loop is the one you use the most then if these extra steps don't work I would keep the secondary box in that main location so you do have a working box where you most need it.
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