Problems begun a week or so ago when all of the previous recordings seemingly deleted themselves. The disk was nearly full, so a fair amount of recordings disappeared.
I saw someone on here recommend doing a partial reset keeping existing recordings with the hope they would re-appear. They did not. Since this time, the apps have not worked at all. In fact, trying to open up any app on Virgin Media crashes the box and makes the screen go black. The only way to recover is to turn the box off at the mains and back on again.
Based on this and coupled with the previous issues of all recordings deleting themselves - I think our box may be going/is faulty.
I'd guess the only outcome for this is to book an engineer slot?