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Splitter cable too short

Adcoldicott
Joining in
  •  Cable from wall to TV box too short how do I get longer cable 
2 REPLIES 2

roy247
Superstar

Was this a self install kit, if it was you might be better off calling Virgin and ask for a manned installation so the engineer can check the signal levels, because if the cable needs extending you might need the signal levels adjusting in the street cabinet.

 

Daniel_Et
Forum Team
Forum Team

Hi @Adcoldicott 👋 Thank you for your post and welcome to the Virgin Media Community 😀

I can see you've been in touch with the team. Did they manage to get this sorted out for you?

Regards,
Daniel