Virgin Media Community

[stuorr]

Hi

Intermittent issues with sound lagging behind the picture. This happens on live,recording and on netflix. Doesnt always happen and is usually solved by a reboot or 2. Any ideas?

[stuorr]

Oh and I don't have a sound bar and as its intermittent I dont really want to get into setting the sound delay up and cancelling it as required.

[tafrock]

If you don't have a soundbar go to settings, audio and video, dolby audio and change it to disabled   without a soundbar you have no need for dolby to be on and the sync problem should disappear 

[stuorr]

Its still out of sync after turning off dolby too. Any other suggestions?

[roy247]

Is it a V6 box that has been upgraded to 360 because I think those boxes might have more problems. If the 360 is connected directly with HDMI you have limited options on the 360 box, you have already tried Dolby off you could try follow content, it may be some weird conflict with the TV sound options, depending on your TV and how it implements some sort of surround sound. You could try turning those off to experiment.