Hi there @Kenzito, welcome back to our forum and thanks for your post.
I'm sorry to see that you have been having issues with the sound dropping on your TV, have you been able to check our service page here to see if this is due to any known issues? You can also sign into the service page to run a fault test with the equipment.
If you have no luck after checking the service page, I would recommend checking our TV help page here for further support.
If you need further help after checking this, please let us know and we will be happy to help.
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