cancel
Showing results for 
Search instead for 
Did you mean: 

Sound issues

Kenzito
Joining in

Can anyone tell me why the sound keeps dropping out on my TV, sometimes for only a second and sometimes longer. This generally happens after about 8pm.

Thanks 

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi there @Kenzito, welcome back to our forum and thanks for your post.

I'm sorry to see that you have been having issues with the sound dropping on your TV, have you been able to check our service page here to see if this is due to any known issues? You can also sign into the service page to run a fault test with the equipment.

If you have no luck after checking the service page, I would recommend checking our TV help page here for further support.

If you need further help after checking this, please let us know and we will be happy to help.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules