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Alias26
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Sound Issue

Evening,

Had the new box a few months now some good some bad features, every recording I playback the sound will cut out out for a few seconds at first it didn’t bother me as it would do it for 2 seconds but seems to be about 5 seconds now and its every program I record.

Any body else have the same issue?

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Emily_G
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Re: Sound Issue

Thanks for the post Alias26 and welcome to our community.

 

Can we please confirm if this is happening on more than one box? Does it happen on live TV at all? Also, are the recorded programs on the same channel? 

 

Let us know, Emily.

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Alias26
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Re: Sound Issue

Hi,

 

doesn’t happen on live tv, had the box replaced by an engineer who said it was the internal hard drive.

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Emily_G
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Re: Sound Issue

Thank you for confirming, is it just the one box? 

 

Let us know, Emily.

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