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Some channels gone - Ipswich area

g0akc
Problem sorter

on ‎21-11-2023 10:11

Some channels have gone off this morning - Ipswich/Colchester area.

Channels include BBC1, ITV1 and 4HD - I've not been through them all

BBC2, 5HD and others still okay.

This is live, linear TV (not catchup or recordings).

I can get BBC1 etc. via terrestrial okay so it's not the broadcaster.

Tried rebooting box and so on

Anyone else getting this?  Will try to report it.

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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2 REPLIES 2

g0akc
Problem sorter

on ‎21-11-2023 10:31

The channels are now back - after about half an hour - didn't manage to get through to anyone other than robots at VM asking irrelevant questions!  I guess a mux was off.

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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Zach_R
Forum Team
Forum Team
In response to g0akc

on ‎23-11-2023 12:03

Hi @g0akc,

Thank you for your posts and welcome back to our community forums. We're here to help.

I'm so sorry to hear that you had some issues with certain channels recently, but I'm glad that they've now returned for you and that this has been resolved.

Please do let us know if there's anything more that we can help you with.

Thanks,
 


Zach - Forum Team
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