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Software update deletes all account registrations !!!

davidjill2018
Dialled in

Why does the software update delete all account registrations.

It updates without warning and then all accounts need re-authorising 

1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

TV360 is fundamentally not TiVo-software, and the "update" is actually a complete reformat of the TV box with totally new software.

It's a bit like saying (if such a thing were possible) why does an update from Android to iOS delete my data?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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