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Slow tv box startup

stussy26
Tuning in

on ‎25-10-2022 20:55

My tv box is very slow to start up. Just shows the virgin logo for about 2 mins. Why?

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎25-10-2022 21:02

Hi @stussy26 

Go to Settings > System > Standby power consumption. You have 3 choices.
Fast start  - the 360 starts quickly but is less energy efficient
Active start - more energy efficient than fast start but the box takes a little longer to start up
Eco start - the most energy efficient and probably the one you're using. It uses minimal power but takes a while to start.
The first two options are best if you have a mini box and want to watch a recording on it

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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stussy26
Tuning in
In response to newapollo

on ‎25-10-2022 21:21

Cheers Dave. Will try that but for now I can't get past the virgin logo?

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Matthew_ML
Forum Team
Forum Team
In response to stussy26

on ‎28-10-2022 08:22

Hey stussy26, thank you for reaching out and I am sorry you are having some issues with your TV box.

Please can you just check all your cables are in secure and not lose for me.

Also did that advice work you was given at all? Thanks 

Matt - Forum Team


New around here?

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