Virgin Media Community

[Aitch86]

So once again there is an issue with the Red Button options on SkySports Golf this week. Yesterday was fine, however now I have pictures of the PGA golf Canadian Open, but commentary from F1 Baku! wth is going on? It’s not too difficult to set something like this up. It’s not like the red button options has just come out! This is about the 4th time in 2 months this type of issue has happened. If this is not sorted for good you guys are in breech of contract of not being able to supply a decent reliable service.

[newapollo]

Hi @Aitch86 

@ModTeam 

I've just checked the red button on Sky Sports Golf, and can hear engines in the back ground on each red button option. In fact the engine noise starts as soon as you press the red button, without pressing any of the 4 viewable feeds.

[Kath_F]

Hi Aitch86, 

Thanks for your post and apologies to hear you were having an issue with the Sky Sports Red button service on Friday. 

Since posting, how have things been? Are the issues that you were experiencing resolved?

Pop back and let us know. 

Thanks, 

[Aitch86]

So once again I can’t enjoy watching the PGA on the red button option. This week we have pictures but crap music instead of commentary, can you tell this is getting slightly tedious!

[Kath_F]

Hi Aitch86, 

Thanks for your post and apologies to hear you were having an issue with watching the red button service. 

This was raised as a fault under reference: F009913145 and all was restored by 8:15pm. 

Please keep us posted if you have any further issues. 

Many thanks,