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TiffanyGreen97
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Sky Ultra HD content

Hi All, 

Just wondering if there was any update on when we would be getting the Sky Ultra HD content. Virgin signed a deal with Sky to get there Ultra HD content by the end of this year and there still seems to be no sign of it as of yet. Also will we also be receiving more Ultra HD content from other sources. Do any of the Virgin employees / Admins/ Moderators  have any updates on this or able to find any further information on when we might be receiving this content.

Kind Regards,

Tiffany 

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BlueLou
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Re: Sky Ultra HD content

This is coming soon, there was a slight delay to this (amongst other things this year due to Covid) but we should hear about this very soon (not before Christmas though!) 

 

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TiffanyGreen97
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Re: Sky Ultra HD content

Hi BlueLou, 

that's cool thanks for the update and its good to know it is still coming.

Regards,

Tiff

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Gary06028
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Re: Sky Ultra HD content

I thought it would be covids fault , it’s just a signal down a cable ?

BlueLou
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Re: Sky Ultra HD content


@Gary06028 wrote:

I thought it would be covids fault , it’s just a signal down a cable ?


How do you choose to add Ultra HD to your account though? 
How do we contact you to tell you that it’s available to you and how to get it?
How do we update the website to inform new customers that it’s available? 
How do we train our staff to be able to talk about it to customers and people who want to join us? 

Sending it down the cable is literally the easiest part but unfortunately the rest all need people and lots and lots of time and money. Here ends my Ted talk. 

Paulpal67
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Re: Sky Ultra HD content

What's the plan for it ? Will it be part of the oomph package or will it be extra cost

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Gary06028
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Re: Sky Ultra HD content

I suppose you need to sort the v6 update mess out first , still no feedback on what’s happening perhaps you need to train the staff how to communicate with customers 

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Gary06028
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Re: Sky Ultra HD content

They don’t know on here probably blame Brexit next 

TiffanyGreen97
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Re: Sky Ultra HD content

If you are on Oomph package it will be included as part of the MaxIt TV package

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BlueLou
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Re: Sky Ultra HD content


@TiffanyGreen97 wrote:

If you are on Oomph package it will be included as part of the MaxIt TV package


We haven’t released details yet and that isn’t quite right 

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