Sky Sports - poor picture quality

[Eeyore2023]

Evening all,

All the TV channels I have work fine except for Sky Sports. The picture is very poor quality and a bit blurry. Yet TNT sports is outstanding as is all other channels.

Can anyone advise on why this might be and how to resolve?

Many thanks.

[roy247]

Do you have Sky Sports HD or Sky Sports SD, TNT channels are HD as standard, Sky Sports HD is optional depending on which TV package you have.

[JB1002]

It shouldn't matter if it is only SD .... people ate paying for a service that isn't being delivered correctly if the picture is poor quality/ blurry. More people should complain to Communications Ombudsman for the shambolic service / customer service that is increasingly being provided by VM

[roy247]

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@JB1002 wrote:

It shouldn't matter if it is only SD .... people ate paying for a service that isn't being delivered correctly if the picture is poor quality/ blurry. More people should complain to Communications Ombudsman for the shambolic service / customer service that is increasingly being provided by VM

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You can't expect SD quality to be as good as HD if this is the case. I would expect Sky Sports SD to be as good as any other SD channel, if they are not then a call to Virgin is required.

[Roger_Gooner]

SD means a resolution of 576i, which can look horrible when upscaled on large TVs such as 55" or more. In contrast HD's resolution is 1080i and UHD is 2160p50.

[Tom_W1]

Hi @Eeyore2023 thanks for your post here although we're sorry to hear of your concerns.

As @roy247 has advised, can you please identify if you have the HD or SD elements of Sky Sports and we can take things from there?

Many thanks