Virgin Media Community

[noddybox]

Hello all

I've just subscribed to the Sky Sports extra, but have found that apparently for an extra 7 quid you can upgrade to HD.  Any ideas how I do this?  I've looked on the upgrades page and there is no option for it.  Do I need to call?

[LittleMick73]

Yes

[newapollo · Accepted solution]

Hi @noddybox 

You can either call in 150 from a Virgin landline or mobile, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call between 8am and 10am to avoid call queues, or late afternoon around tea time

Or try WhatsApp on this number 0730 532 7112. Please be aware that replies aren't instant on this service but the agents will reply as quickly as they possibly can.

[noddybox]

Thanks for that newapollo, I'll try ringing tomorrow.

[Akua_A]

Hi @noddybox,

Welcome to our community forums and thank you for your first posts.

We are glad to hear you are interested in Sky Sports HD. 

I have had a look backend and I can see you recently called our team regarding this. Was the issue fully resolved with our team? Do you need any further help?

Thanks, 

[noddybox]

Hello @Akua_A I got it sorted fine thanks.

[Kath_F]

Hi noddybox, 

Thanks for coming back to us and letting us know things are resolved for you now. 

If you have any further issues, pop back and let us know and we'll do what we can to help you. 

Thanks,