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Sky Kids and Maxit TV

Bennyboy2706
Joining in

In the updated channel guide in the Maxit column Sky Kids has a tick however on my box it’s still greyed out and I’m on Maxit why is this?

5 REPLIES 5

Ernie_C
Very Insightful Person
Very Insightful Person

It must be an error in the guide as the Kids channels are not part of Maxit TV.

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There are a lot of errors in today's newly release guide.

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1.2Gb/100Mb in Oxford (area 31) using SH5

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Bennyboy2706,

Welcome back to our Community Forums! Thanks for your post and sorry to hear that you're having some issues with the Channel Guide!

Is this issue still impacting you? Let us know if you need any further assistance.

Thank you! 

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


It’s more the fact that the channel guide says that Maxit customers should get that channel and we don’t, so it either needs to be corrected or we get access to the channel.

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Bennyboy2706,

Thanks for coming back to us! Have you tried rebooting your TV box to see if the channel becomes available after this? 

Please let us know so that we can investigate further if needed.

Thanks! 

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs