on 28-04-2023 00:24
Where has the icon gone?
Only way to play uhd movie is to select HD move then scroll down and pick also in Sky Cinema UHD. Not right.
on 04-05-2023 06:35
Like I said everything else I watch in UHD whether its Sky Sports UHD, Disney+, Amazon and others my Tv says for a few seconds HLG HDR and you can physically see the difference in quality but I've tried Sky Cinema UHD and nothing gets said on the screen and the quality is like normal HD. I know I'm banging my head against a wall on here in the hope VirginMedia reads it but fingers crossed they might.
on 06-05-2023 10:38
Hey Oxo29, thanks for this update and for confirming it's all working good again, including the UHD movies.
We can confirm this previous area issue has cleared, please keep checking our service status page for info and updates on this.
Also, feel free to get back to us if you need more help in the future. 🙂
Best regards,