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Rossoneri87
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Sky Cinema UHD For Existing Oomph Customers?

Just a query into Sky Cinema UHD. I've just re contracted to a new 18 month contract with Virgin Ultimate Oomph and noticed on the virgin website if you're an existing customer you will be able to get the UHD package included in your bundle if you Re contract or upgrade to Ultimate Oomph. I've went to watch a movie in UHD and it's asking me to subscribe? 

 

Any help with this?

 

Cheers 😊

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ozsat
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Re: Sky Cinema UHD For Existing Oomph Customers?

You need to call and explain - they have to manually enter a code to get it working.


@Rossoneri87 wrote:

Just a query into Sky Cinema UHD. I've just re contracted to a new 18 month contract with Virgin Ultimate Oomph and noticed on the virgin website if you're an existing customer you will be able to get the UHD package included in your bundle if you Re contract or upgrade to Ultimate Oomph. I've went to watch a movie in UHD and it's asking me to subscribe? 

 

Any help with this?

 

Cheers 😊


 

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Rossoneri87
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Re: Sky Cinema UHD For Existing Oomph Customers?

Thank you. On the phone at the moment to let them know 😊

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ozsat
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Re: Sky Cinema UHD For Existing Oomph Customers?

How did you get on?


@Rossoneri87 wrote:

Thank you. On the phone at the moment to let them know 😊


 

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Rossoneri87
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Re: Sky Cinema UHD For Existing Oomph Customers?

All sorted mate, thank you 😊 They realised it should have been added. When they added it, the £6 extra was crossed out and had £0 next to it. Thankfully all sorted now 👍🏻

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