Virgin Media Community

[_MrC]

Hi, 

I called Customer Services on 20/06/22 to ask for a replacement power supply for TV360 box. 

It was arranged to be sent out but not received - I was told it would take 3-5 days. 

Can somebody help to track it or send another one, or even tell me where to buy one online. I bought a "universal" power supply but none of the fittings are suitable for the box. 

Thank you!

[Reece_MH]

Hi there @_MrC,

Thanks for your post, and welcome to our Community Forums.

I'm sorry to hear you've not received your replacement power supply. So I can get this re-arranged for you, I'm going to pop you a private message. Please look out for it in the top-right of the Forums, in the purple envelope.

Cheers,