Sounds like an order error. For those of us who upgraded their existing Arris v6 boxes to tv360 via software upgrade , we only got delivered 2 remotes, no new humax boxes.
So I guess you now have a spare, there was someone on here wanting an extra remote too lol
Equipment;
HUB4
x2 V6 Upgraded to tv360
Ultimate Ooomph Gig1
Wifi Plus
VM Telly Tablet