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Savannah1
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Remote works but not opening menu

The remote works, things flash on the remote when I press buttons, but nothing responds except the volume button, on button and source button, but the tv guide menu thing won't come up at all. Please help?

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ozsat
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Re: Remote works but not opening menu

You need to pair it with the box - the tv controls are not directly a part of the pairing.

How to pair the TV 360 remote to the box 

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Akua_A
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Re: Remote works but not opening menu

Hi @Savannah1,

Welcome back to our community forums and sorry to hear you are having issues with your remote.

Was the great advice given by @ozsat useful? Do you need any further help?

Thanks,

Akua_A
Forum Team



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