My Virgin Media 360 remote has very recently started to turn my Samsung TV on and off repeatedly and won't allow me to press any of the buttons (Home, Guide etc).
I have tried to re-boot the remote by holding TV & rewind for 10 secs, and also TV & 0 for 10 seconds but to no avail.
I was advised that the price of a new remote is €20 which i'm not happy to pay considering it's nothing I've done!
Any advice would be great, thanks a mill!
With the cost showing as 20 euros it looks like you are based in ireland.
I'm afraid these forums are UK customers so forum staff won't have access to your account.
You would need to use one of the contact methods shown on the following page
You can use the TVGO app as a temprary remote.
You might also be able to use yuor TV smart control.
I've got an LG Nano and the LG Smart remote can control the majority of the 360 functions (but not the voice)
I can set up the 360 with my LG Smart remote by selecting Virgin as the device.
It also works if I type in either Ziggo or Ziggo Mediabox Next
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