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Remote control

Lolliecatz
Joining in

Hi how do i get the remote that lights up and takes 4 batteries?will virgin send me one.

I did have one but an engineer took it anf left me with a new version i have a sight impairment and it was helpful for me. I am struggling to see this new one.

3 REPLIES 3

1701-e
Superfast

The new two battery remote is the standard now.  Perhaps check with customer services if they can source the old version.  I somehow doubt it 

Alex_RM
Forum Team
Forum Team

Hi Lolliecatz,

Thanks for posting and welcome to our community 🙂

So I can get a few more details from you to help, I've popped you over a private message.

Alex_Rm

Ok thanks