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Remote Control

Jon18
Joining in

on ‎24-03-2022 21:26

Up and down buttons don’t work on the saved programmes menu, they work on every other screen, it just stopped working 2 days ago…. Any ideas 

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3 REPLIES 3

roy247
Community elder

on ‎24-03-2022 21:37

You need to do a factory reset of the 360 box, select the option to keep your recordings.

 

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John619
Joining in

on ‎26-03-2022 05:42

@Jon18 wrote:

Up and down buttons don’t work on the saved programmes menu, they work on every other screen, it just stopped working 2 days ago…. Any ideas  ACE Flare

Try this If the 360 box isn't responding to the remote, use the power switch on the back of the 360 box. If this doesn't work, unplug the 360 box from the power supply, wait 20 seconds, and plug it back in.

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newapollo
Very Insightful Person
Very Insightful Person
In response to John619

on ‎26-03-2022 11:51

When my 360 remote stops responding I shake it a few times and it starts again.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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