I had two V6 boxes which were updated today to the new 360 software. How I regret this. I lI've in a small flat in a 2 storey block of 12. Virgins WiFi was always awful despite having a booster. With my old boxes this wasn't a problem as I could set both boxes to record the same programmes and watch on either. Using 360, I cannot do this evenue though bother boxes have a hard drive . The second box will only stream from the first and won't even let me watch the programme via catchup.
As a result, I cannot watch anything other than live TV on the second box. The diagnostics tell me that the box should be OK for streaming, but then it did before the update and it didn't work then either. How do I go back to my old service.
Even now if I run the WiFi diagnosis, it tells me I need a booster but can't have one as I have one already. I have a small 2 bedroom flat and can't believe how bad things are. The only way to get Internet to the bedrooms is to have the booster in the hall as if in one bedroom, the other then gets no no WiFi. If the booster is in the hall, the net is not good enough for the TV box. Not a problem before.
I am on the 500gig broadband and whilst I get these speeds in the living room, even with a booster get between 5 and 20 in the bedroom where the box is..
I could live with the crap WiFi if I at least could record on both boxes like before. I so regret my recent upgrade and can't wait to leave. Can I downgrade back from 360 to V6? Or if not be switched back to V6 boxes.
The WiFi environment in your house seems extreme, to say the least.
I assume the issue would have been the same for V6 but it sounds like you had a workaround by recording on both boxes but to be honest I’m surprised you weren’t given a second booster to cover the property.
this is a broadband issue that needs to be addressed, another booster or power line would do it