Red button wrong commentary

[GlenC76]

Hi.

The last 2 matches I tried watching on red button (both qpr) have had the wrong commentary. Ot seems to be the commentary for the match at the top of the list and seems to apply to all red button matches.

It is bad enough that the picture quality is poor but now to have to watch it muted is not acceptable.  We have had to pay for QPR+ subscription to listen to the commentary from that whilst watching the muted broadcast. Problem being the audio is now 30 seconds behind the picture. Cannot even pause the red button match to synchronise the 2.

[nodrogd · Accepted solution]

All the RB games are currently carrying the Bristol City match sound. I have flagged this to the Forum Team & it has been passed on to the Langley techs for investigation.

[Gary250]

Having the same problem the last two games I have watched have had the wrong commentary  I can not believe virgin doesn't know about this, thanks for posting this.  

[Molly_T]

Hi Glen, Gary and Nodrogd, welcome back to the community! Thank you for posting on this thread. 

Sincerest apologies for the red button issues! We are aware of the problem and the relevant teams are working on a fix for this. 
We hope it is resolved ASAP! 
Please keep us updated if anything changes so we can offer further support if needed. 

All the best!