Menu
Reply
DaveGlassboy
  • 16
  • 0
  • 3
Tuning in
3,392 Views
Message 1 of 10
Flag for a moderator

Red button not working on Sky Sports

I am trying to watch the France v Netherlands game which is advertised as being available on the Sky Sports red button service. However, when I press the red button I get a message saying "There are no interactive services on this channel".

Normally I have no issues viewing games via the red button. Why am I unable to see this one?

Will I also be unable to view the Denmark v Germany game later?

DaveGlassboy
  • 16
  • 0
  • 3
Tuning in
3,391 Views
Message 2 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

I am currently having to view this through the Sky Sports app on a tiny phone screen. I have used my Virgin Media log in details to get to this so it looks like it should be something I can view on my current package.

0 Kudos
Reply
John_GS
  • 11.59K
  • 590
  • 1.08K
Forum Team
Forum Team
3,303 Views
Message 3 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

Hi DaveGlassboy

 

Thanks for posting. Apologies for the delayed reply and the red button issue. I've checked here and it was a known fault but apologies nonetheless. 

 

I've checked the fixtures and *think* the next one is tomorrow on the red button so any issues, let us know and we'll be happy to help.

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
newapollo
  • 10.55K
  • 1.45K
  • 3.12K
Very Insightful Person
Very Insightful Person
3,292 Views
Message 4 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

The red button wasn't working for me either via the set top box on Monday, also the games didn't appear on the Sky Sports app either in my location.

It was working OK yesterday.

The following football fixtures, including red button, are due to be shown today.

 
  • Andorra Republic of Ireland  International, Sky Sports Premier League (16:55)
  • Spain U21 Portugal U21 European Under-21 Championship - Semi-Final, Sky Sports Football (17:00)
  • Switzerland Liechtenstein International, Sky Sports - Red Button (17:00)
  • Turkey Moldova International, Sky Sports - Red Button (18:00)
  • Ukraine Northern Ireland International, Sky Sports Main Event (18:55)
  • Belgium Greece International, Sky Sports - Red Button (19:45)
  • Netherlands U21 Germany U21 European Under-21 Championship - Semi-Final, Sky Sports Football (20:00), Sky Sports Premier League (20:00)
Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
John_GS
  • 11.59K
  • 590
  • 1.08K
Forum Team
Forum Team
3,291 Views
Message 5 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

Cheers newapollo, that's my evening sorted 🙂

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Tonyt1962
  • 27
  • 0
  • 8
On our wavelength
3,265 Views
Message 6 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

Is there still an issue with red button? , again I can’t get anything
0 Kudos
Reply
newapollo
  • 10.55K
  • 1.45K
  • 3.12K
Very Insightful Person
Very Insightful Person
3,264 Views
Message 7 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

Have you tried the red button on Sky Sports Football?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
Tonyt1962
  • 27
  • 0
  • 8
On our wavelength
3,262 Views
Message 8 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

Got it mate ...thank you !
newapollo
  • 10.55K
  • 1.45K
  • 3.12K
Very Insightful Person
Very Insightful Person
3,261 Views
Message 9 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

No problems. Enjoy the game

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
0 Kudos
Reply
moncoeurk
  • 1
  • 0
  • 0
Joining in
2,078 Views
Message 10 of 10
Flag for a moderator

Re: Red button not working on Sky Sports

A completely free and safe selection of games.

0 Kudos
Reply