on 24-09-2022 13:05
Horrific ear piercing tone on red button!
anyone got a fix for this??
on 24-09-2022 16:22
Hi @Haggis1967
There isn't a fix as such, it's sometimes how it's transmitted.
I do find that on the odd occassion I can go back to the main channel and then go back into the red option and it might work without the "noise". Sometimes takes a few attempts trying but not always successful.
on 26-09-2022 18:25
Hello Haggis1967.
Thank you very much for joining our Community.
Can we please ask what content it was on the Red Button service?
We can check to see if anyone else had the issue?
Do you have any other similar issues with other content?
Gareth_L
on 26-09-2022 19:06
Hi,
on 29-09-2022 08:01
Morning Haggis1967
Thanks for coming back to us. We're not aware of anything currently involving the red button but appreciate this has happened on other occasions. Please do pop back if you need us
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill