There isn't a fix as such, it's sometimes how it's transmitted.
I do find that on the odd occassion I can go back to the main channel and then go back into the red option and it might work without the "noise". Sometimes takes a few attempts trying but not always successful.
Thank you very much for joining our Community.
Can we please ask what content it was on the Red Button service?
We can check to see if anyone else had the issue?
Do you have any other similar issues with other content?
Thanks for coming back to us. We're not aware of anything currently involving the red button but appreciate this has happened on other occasions. Please do pop back if you need us
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