Virgin Media Community

[Leedsgooner]

Hi,

Been offered an update to the 360 software on my V6 boxes but my question is can you still record on both boxes once this is done ?

Thanks

[markdyer72]

If it’s just a software update on both boxes then yes you can..

[DJ_Shadow1966]

Hello

Just to make you aware that if you do the update then everything on the v6 box will be removed all recordings, series links etc as they are incompatible with the horizon software.

Regards Mike

[Leedsgooner]

Spoke to someone this morning who said that i could update the software on my 2 V6 boxes but wouldn't need new remotes as my existing remotes would work with the new software, is that correct ?

Thanks

[dannylau]

---

@Leedsgooner wrote:

Spoke to someone this morning who said they i could update the software on my 2 V6 boxes but wouldn't need new remotes as the existing remotes would work with the new software, is that correct ?

Thanks

---

No, you need the new remote

[Leedsgooner]

Thanks for the reply, i told them to leave it when they said that as i was sure they were wrong.

[roy247]

Can't use the voice activation without the new remote.

[Leedsgooner]

What farce that was, spent 5 hours on the phone today, been cut off twice & spoken to numerous people. Outcome is that a ticket has been raised as there is an issue downloading the 360 codes to my V6 boxes. Should have stayed in bed today.🙄