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Recordings not deleting

lividihard
On our wavelength

Hey

I’m  having problems with my box not deleting recordings that I have asked it to

tried resetting the box (power off fully and back on) no difference

tried deleting via app, no difference

any advice?

 

3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

Do a factory reset via the TV 360 settings, taking the option to keep recordings.

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Thanks Ernie tried that and its made no difference

Morning lividihard

Thanks for posting and welcome back to the community.

My apologies for the recording issues. Can you send us a video of this happening? Is it definitley a recording as well and not something pulled from the On Demand when doing a series link?

Best,

John_GS
Forum Team


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