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Recordings not deleting

On our wavelength


I’m  having problems with my box not deleting recordings that I have asked it to

tried resetting the box (power off fully and back on) no difference

tried deleting via app, no difference

any advice?



Very Insightful Person
Very Insightful Person

Do a factory reset via the TV 360 settings, taking the option to keep recordings.

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Thanks Ernie tried that and its made no difference

Morning lividihard

Thanks for posting and welcome back to the community.

My apologies for the recording issues. Can you send us a video of this happening? Is it definitley a recording as well and not something pulled from the On Demand when doing a series link?


Forum Team

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