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Recordings have disappeared

Lisa_green
Joining in

All my recordings and planned recordings have suddenly disappeared.

1 ACCEPTED SOLUTION

Accepted Solutions

nodrogd
Very Insightful Person
Very Insightful Person

There appears to be an issue caused by an update that was pushed out to some boxes last night.

VMs technical team are investigating.

https://community.virginmedia.com/t5/Virgin-TV-360/360-Mini-Box/m-p/5227967/highlight/true#M41023 

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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1 REPLY 1

nodrogd
Very Insightful Person
Very Insightful Person

There appears to be an issue caused by an update that was pushed out to some boxes last night.

VMs technical team are investigating.

https://community.virginmedia.com/t5/Virgin-TV-360/360-Mini-Box/m-p/5227967/highlight/true#M41023 

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks