cancel
Showing results for 
Search instead for 
Did you mean: 

Recordings deleted are still showing

OLD_BOY_ASKING
On our wavelength

 I have a 360 Horizon box and although I seem to be able to delete recordings, they are still showing with all the other recordings. Is anyone else having this problem or is it just my box?

5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

Hi @OLD_BOY_ASKING 

It does happen from tme to time with my recordings.

Log into the TVGo app and delete them via the app instead.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Good plan, thank you. Hopefully, the next update will cure this problem.

Hi @OLD_BOY_ASKING,

Welcome to our community forums and sorry to hear you have been having issues with your TV 360 box. We are however glad that @newapollo was able to offer some great advice on this.

Please let us know how it goes and if you need any further help.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Not long after I posted, the box cleared itself!

Great to hear it's been sorted OLD_BOY_ASKING 🙂

Thanks for letting us know.

Alex_Rm